Privacy Policy

1. Information We Collect

We may collect information you provide directly, such as:

• Name, email address, phone number
• Business name and project details you submit through forms, email, or phone
• Files or links you choose to share for your project (for example: logos, copy, images)

We may also receive standard technical and security data automatically, such as IP address, browser type, device information, and basic access logs, primarily through our hosting and security providers.

2. How Information Is Collected

• Contact and intake forms: Our website uses FormSubmit and Formspree to deliver messages you send through our contact and intake forms.
• Direct communications: If you contact us by email or phone, we receive the information you provide.
• Automatic logs: Our hosting/security providers may log requests for security, reliability, and performance.

3. Cookies and Similar Technologies

We do not intentionally run behavioral advertising trackers on our site. However, third-party services that help us operate the site may use cookies or similar technologies for security, load balancing, performance, and delivery of site assets. Examples may include our hosting/security provider (Cloudflare) and content delivery networks used to load libraries, fonts, or scripts.

You can control cookies through your browser settings. Disabling cookies may affect certain site functionality or performance.

4. How We Use Your Information

We use information for purposes such as:

• Responding to inquiries and providing customer support
• Providing and improving the Service, including project delivery and communications
• Security, fraud prevention, debugging, and site reliability
• Complying with legal obligations and enforcing our Terms

5. Legal Basis for Processing

Where required by applicable law, we process personal information based on one or more of the following: (a) performing a contract or taking steps you request before entering a contract; (b) legitimate interests such as operating and securing our services; (c) your consent where you provide it; and/or (d) compliance with legal obligations.

6. How We Share Information

We do not sell your personal information. We may share information in limited circumstances, including:

• Service providers: Hosting/security (e.g., Cloudflare) and form delivery (e.g., FormSubmit) may process limited data to operate the site and deliver your messages.
• Vendors used to load site assets: We may load scripts or fonts from third-party CDNs (for example, Google Fonts or public package CDNs). These providers may receive technical data such as IP address and user agent when your browser loads those assets.
• Legal compliance: If required by law, subpoena, court order, or to protect rights, safety, and security.
• Business operations: Professional advisors (for example, accountants or legal counsel) under appropriate confidentiality obligations.

7. International Data Transfers

We operate from the United States. If you access the site from outside the U.S., your information may be processed in the United States and other locations where our service providers operate. Those locations may have different data protection laws than your jurisdiction.

8. Data Retention

We retain personal information for as long as reasonably necessary to respond to your inquiry, provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the purpose for which it is used.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and security may be affected by factors outside our control.

10. Your Rights and Choices

Depending on your location and applicable law, you may have rights such as requesting access, correction, deletion, or restriction of certain processing. To make a request, contact us at info@buildyoursnow.com.

You may also opt out of non-essential communications by following any unsubscribe instructions included in the message (if applicable) or by contacting us.

11. Children’s Privacy

Our website and services are intended for adults and are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted indicates acceptance of the revised Policy.

13. Contact Us

For questions or requests regarding this Privacy Policy, please contact:

Secure Memories, LLC (DBA BuildYourSnow / BuildYoursNow) Naples, Florida, USA Email: info@buildyoursnow.com