Privacy Policy

This Privacy Policy explains how BuildYourSnow / BuildYoursNow, operated by Secure Memories, LLC (“we,” “us,” “our”), collects, uses, shares, and protects information when you visit our website or use our services.

We may collect information you provide directly, such as:

• Name, email address, and phone number
• Business name and project details submitted through forms, email, or phone
• Files or links you share for your project, for example logos, copy, or images
• Payment-related details needed to process orders, such as selected services, invoice numbers, payment status, and billing contact information

We also receive standard technical and security data automatically, such as IP address, browser type, and device information, mainly through our hosting and security providers.

• Contact and intake forms: our website uses FormSubmit and Formspree to deliver messages sent through our contact and intake forms.
• Payment and checkout providers: card payments are processed by third-party providers such as Stripe. We do not intentionally store full card numbers on our website.
• Direct communications: if you contact us by email or phone, we receive the information you provide.
• Automatic logs: our hosting and security providers may log requests for security, reliability, and performance.

We do not run behavioral advertising trackers on our site. Third-party services that help us operate it, such as our hosting and security provider (Cloudflare) and content delivery networks used to load fonts or scripts, may use cookies or similar technologies for security, load balancing, and performance.

You can control cookies through your browser settings. Disabling them may affect some site functionality.

We use information to:

• Respond to inquiries and provide customer support
• Provide and improve the Service, including project delivery and communication
• Process payments, confirm orders, and resolve billing issues
• Support security, fraud prevention, and site reliability
• Comply with legal obligations and enforce our Terms

Where required by applicable law, we process personal information based on performing a contract with you, our legitimate interests in operating and securing our services, your consent where you provide it, or compliance with a legal obligation.

We do not sell your personal information. We may share it in limited circumstances:

• Service providers: hosting and security (Cloudflare) and form delivery (FormSubmit) process limited data to operate the site and deliver your messages.
• Payment providers: payment processors such as Stripe handle payment and billing information under their own terms.
• Vendors used to load site assets: scripts and fonts may load from third-party CDNs, such as Google Fonts, which may receive technical data like your IP address when your browser loads them.
• Legal compliance: if required by law, subpoena, or court order, or to protect rights and safety.
• Business operations: professional advisors, such as our accountant or legal counsel, under confidentiality obligations.

We operate from the United States. If you access the site from elsewhere, your information may be processed in the U.S. and other locations where our service providers operate, which may have different data protection laws than your own jurisdiction.

We retain personal information for as long as reasonably necessary to respond to your inquiry, provide services, comply with legal obligations, and resolve disputes. Retention periods vary depending on the type of information and its purpose.

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and security can be affected by factors outside our control.

Depending on your location, you may have the right to request access, correction, deletion, or restriction of certain processing. To make a request, contact us at info@buildyoursnow.com.

You may also opt out of non-essential communications by following any unsubscribe instructions included in a message, or by contacting us directly.

Our website and services are intended for adults and are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can take appropriate action.

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last updated” date. Continued use of the website after changes are posted means you accept the revised policy.

For questions or requests regarding this Privacy Policy, contact: